Phone Providers... UGH!

Okay... So, we have just encountered ANOTHER phone provider problem, which just happens to be one of many so far! I will not mention who our provider is, but had to vent & thought it would be better here than to someone directly! It all started with our move to Kansas. I knew I was going to go over my pre-determined messaging limit when I checked my balance a couple of days before our plan renewed to a new month, so I told Kinch & he promptly proceeded to call this company & explain that we needed to add a few more messages to my phone so we wouldn't have to pay extra fees. So, the customer service rep informed us of our options & Kinch chose the plan that best suited my need for more messages. The lady was actually kind & helpful. That was not the problem, obviously. The problem occured when we got our bill today in the mail... They charged us double what the nice lady had quoted us over the phone! DOUBLE! This is just another reason of many on my list to want to NOT give them our business anymore. They just don't seem to be able to get anything right. We have called with questions regaurding wrong billing numerous times, & every time they explain away into the depths of a pit that should be well known to all phone customers & reps... Explaining.... Blaming...Further explanations...Not understanding the REAL problem... Etc,etc,etc! Thank goodness for my husband who can keep himself calm & cool & collected while speaking w/ these people! I don't know what I would do without him. Then, it dawned on me, that I am so much like the customer sales reps that just explain away, going on & on about things that don't even matter & apply, & that God is a lot like Kinch (I'm not saying that Kinch is God) in the fact that he just listens to them patiently & lovingly, all the while knowing that the customer sales rep will eventually stop talking long enough to do exactly what he needed to do in the first place... listen. Wow! Okay Lord! I get it! I have not exactly been the woman you want me to be when I don't take the time to listen to You in the first place. How important it is to listen to God! I ask so much of Him all the time that I often forget to be still in His presence, & just listen; Follow His leading, listen to the Holy Spirit speaking inside of me, praying, asking God to cut out of me anything & everything that is in me that is not wholly pleasing to Him... things that get in the way of me meditating on Him day & night... Talk about an attitude adjustment! So, now I have no other choice than to pray about my imperfections & sins & ask God to renew me, & thank Him for His unconditional love! My spirit can be SO ugly sometimes, so Lord, please cut that out of me. Help me to keep in the fore-front of my mind that You dwell within me. God, You alone can control my mind & thoughts & actions... Give me a renewd spirit today, & cleanse my heart of everything ugly in Your sight! And, thank You for the attitude adjustment. I want to be pleasing to You! I want to be a "lovely thing" in Your sight!